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Privacy Policy
These are our privacy policies and practices ("Privacy Policy") regarding the collection, use and disclosure of Personal Information in connection with www.growlab.me (this "website").
The term "Personal Information" refers to information that can be used to identify you as an individual, including, for example, your name, date of birth, email address, postal address or telephone number. GrowLAB recognizes the sensitivity of personal information. It should only be collected and retained for legitimate purposes and should be handled with care and respect. GrowLAB will not collect, use or disclose your personal information without your consent, except as described in this Privacy Policy or if it is specifically permitted or required by current law.
As a Canadian organization, we are bound by both federal and provincial legislation, regarding the protection of personal information. As a global organization we will remain aware of and adhere to any applicable international law related to the protection of personal information.
Our Privacy Policy ensures that all of your personal information is handled appropriately with procedures that comply with federal and provincial requirements. Our Privacy Policy may be reasonably modified from time to time, if desired or required. It may be done without prior notice, and you are advised to regularly review our Privacy Policy to update and identify any changes.
A. Collection and use of personal information
GrowLAB collects and uses personal information in a legal manner and only when it is reasonably necessary in the provision of services, products or required information, or if it is required or permitted by current law. This information is generally provided voluntarily. However, some information relevant to your request may also be obtained from authorized representatives and / or appropriate regulatory bodies.
At any time we request your personal information, we will do so by transparently identifying our purpose. The personal information collected will be used only for the stated purpose, a required auxiliary purpose, to improve our offerings, to personalize your visit to the website, and for those purposes with which you agree.
Consent to collect, use or disclose personal information may be expressed or implied, physical or electronic, written or oral, or by marking a field, or it may be inferred from conduct, such as (but not limited to) the use of any service or product.
This website is not designed for minors. We do not knowingly collect or request information from minors, and we do not knowingly allow minors to use this website. If you are a minor, please do not attempt to use this website or submit any personal information to us.
From time to time we may offer interactive services that allow us to share information with other individuals on the website, such as message rooms, user reviews, or similar functions. These features may allow the posting of personal information about yourself or another individual. By submitting such information you:
You agree to its collection, retention and public disclosure by GrowLAB; and
You agree to have obtained the same authorization from another individual whose personal information is being posted, if applicable.
We will not be responsible for actively monitoring or moderating information submitted or posted by users on the website, and we accept no responsibility for any content, including but not limited to personal information, posted in this way.
If you believe that your personal information has been published by a third party without your consent, you should contact our Privacy Officer so that they notify us and your complaint can be investigated, and the content removed if appropriate.
Additionally, the "cookies" on this website may collect non-identifiable information. A cookie will not collect information that is not otherwise provided to us. Cookies can be deactivated or deleted using the tools of most browsers.
To improve our processes, products or service offerings, we may from time to time make use of this non-identifiable information for research purposes.
B. Personal access
You have the right, with certain legal restrictions, to access and review the personal information that we have. Such legal restrictions include, but are not limited to, whether providing access to such personal information would impede criminal investigations or result in the disclosure of other protected information. We will respond within a reasonable time to such access and review requests, and will provide access to personal information or, if permissible, explain why the request has been denied.
Accurate personal information is required for the efficient and effective delivery of products and services. You can contact the Privacy Officer using the contact information provided below to modify or correct your personal information. Corrections must be made within a reasonable time.
Requests for access to personal information must be made to the Privacy Officer.
C. Disclosure of personal information
It will be necessary for GrowLAB to disclose your personal information to some third parties to carry out requests or if necessary to complete other permitted uses of personal information. Personal information may also be provided to our professional advisers in connection with our business operations. In such event, we will take steps to ensure that such third parties who access your personal information follow security standards to ensure the protection of your personal information.
We may need to disclose your personal information to law enforcement officials, regulatory bodies, or government agencies conducting a legal investigation.
We may also disclose personal information to establish or exercise our legal rights or to reasonably defend against legal claims.
Except as specified in this Privacy Policy, GrowLAB will obtain your consent before disclosing any personal information or using personal information for purposes other than those that have been expressed or implied.
D. Retention and security
Holding time
We are not expected to retain any personal information for longer than is necessary to fulfill the purposes for which the information was provided, except as required by federal or provincial records. This may involve the retention of your personal information for a period that exceeds your actual relationship with GrowLAB.
Storage and processing outside of Canada
We use independent service providers to store and process data, including personal information, on our behalf. This may involve the use of servers or other facilities located in foreign jurisdictions. Independent service providers are only authorized to collect, use or disclose your personal information as described in this Privacy Policy. However, the governments, courts, authorities, security or regulatory agencies of the foreign jurisdiction may be able to access or disclose the personal information as permitted by the laws in force of that country.
Security
GrowLAB protects against the theft, misuse or alteration of personal information with appropriate security measures for the sensitivity of the information, including through the use of physical, organizational and technological measures and the appropriate training of its employees.
E. Personalized advertising
We may use independent advertising services ("Providers") to serve you advertising on third party websites based on your prior interaction with the website. The techniques used do not directly collect your personal information, but they could be used to collect information about your activities on the Internet over a period of time and on different websites. Please contact the Privacy Officer to be directed at the Privacy Policy of any of the providers.
F. Cancel subscriptions
We will not send further communications without your express or implicit consent. You can choose to cancel any communication by any of the mechanisms available in our emails or through the Privacy Officer. In this case, the cancellation will not cover the communications that are required by law.
G. Questions and complaints
Any questions regarding this Privacy Policy or complaints about the use and handling of personal information by GrowLAB can be directed to our Privacy Officer (the “Privacy Officer”) using the contact information below:
GrowLAB sas hello@growlab.me
Any complaint received regarding the use or handling of personal information will be investigated within a reasonable period of time. After the investigation, the Privacy Officer will respond to the complaint and, if necessary, take the necessary steps to rectify the situation and obey applicable law.

 

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